PRIORITY BANKING SERVICES AND PRIVILEGES
INTERNATIONAL TERMS AND CONDITIONS
In these Terms and Conditions, “you” refers to you, your joint account holder or your authorised person who are Priority Banking customers of Standard Chartered Group. The additional services we provide to you as a Priority Banking customer are governed by these Terms and Conditions.
1Membership
1.1
You will need to meet our eligibility criteria to become a Priority Banking customer. Your admission to Priority Banking membership is at our discretion. We may end your Priority Banking membership at any time and will notify you.
1.2
Your Priority Banking membership will be valid for one year from the date you become a Priority Banking member. The renewal of your Priority Banking membership for each following year is subject to you fulfilling the eligibility criteria and is at our discretion.
1.3
You may end your Priority Banking membership by giving us written notice.
2Eligibility criteria for Priority Banking
To enjoy exclusive Priority Banking membership and all the benefits and privileges that come with it, simply maintain a minimum of RM250,000 in deposits and/or investments, or take up a minimum of RM800,000 in housing loans with us. Alternatively, maintain a monthly payroll credit of more than RM35,000 in your Standard Chartered PowerPay or Saadiq$aver-i Account with us to enjoy a one year complimentary Priority Banking membership.
3Fees and charges
3.1
Fees and charges may be charged for the provision of selected Priority Banking services. The fees are set out in the Fees and Charges for Product and Services Guide and may change from time to time. You can request for a copy of the Fees and Charges for Product and Services Guide by contacting your Relationship Manager, via phone banking or visiting our branches.
3.2
Priority Banking membership is subject to you meeting our eligibility criteria. If the eligibility criteria are not met, we may at our discretion either:
3.2.1
Impose a fee (which the fees will be deducted from any of your account(s) with us and you expressly authorise us to do so); or
3.2.2
Downgrade any or all of your household members, if any, who were accorded Priority Banking membership by us through the Household Recognition.
4Information we disclose
You consent to each member of the Standard Chartered Group, its officers, employees, agents and advisers disclosing information relating to you (including details of the accounts, products or any security) to our head office and any other member of the Standard Chartered Group in any jurisdiction and anyone we consider necessary in order to provide you with Priority Banking services.
5Priority Banking Services
Priority Banking services may not be available in all countries and are subject to local regulations. We may vary or withdraw the services at any time. You can find out the current services available to you by contacting your Relationship Manager, Priority Banking Service Line, visiting our branches or from the Standard Chartered Bank website in your country.
5.1Household recognition
5.1.1
The admission of your immediate family members to Priority Banking membership is subject to your family members holding eligible accounts with us and you notifying us of their accounts. We may end your family members’ Priority Banking membership at any time and will notify you.
5.1.2
The Priority Banking membership of your family members will be valid for one year from the date you become a Priority Banking member. The renewal of the Priority Banking membership of your family member each year is subject to you fulfilling our Priority Banking membership eligibility criteria.
5.1.3
In calculating whether a household meets the Priority Banking eligibility criteria, deposits and/or investments, or housing loans of household members will not be amalgamated/combined.
5.1.4
As an extendee, you agree to be recognised as part of the primary applicant’s household. Any of your accounts/joint accounts balances would be included in determining whether the household meets the Priority Banking criteria.
5.1.5
In the event that no household members meet the Priority Banking eligibility criteria, the Bank reserves the right to downgrade the household members to the relevant segment. In a case where one household member meets the Priority Banking eligibility criteria, it would mean that the household has met the criteria thus fee would not be imposed on the household.
5.1.6
The Bank reserves the right to communicate with the household’s primary customer only.
5.2Global Recognition
5.2.1
The Global Recognition service is not available in all countries.
5.2.2
The Global Recognition service is subject to you notifying us in writing of the details of the accounts you hold with us in each country.
5.2.3
The Global Recognition service is only available to your immediate family members who have been admitted to Priority Banking membership through household recognition.
5.3Preferential foreign currency exchange
Preferential currency exchange rates are only available in countries where we offer preferential foreign exchange rates for local Priority Banking customers.
5.4Pre-arrival account opening
You must provide us with all documents necessary for opening the account overseas and pre-arrival account opening is subject to the regulations of the country in which you wish to open an account.
5.5Global Link
The Global Link service is provided subject to the terms in the Global Link Guidelines. These guidelines are available when you access Standard Chartered Bank Online Banking.
5.6Free international fund transfers
You will receive a fee rebate within approximately 7 working days of the date of the transaction. We will waive upfront handling commission and cable charges for transaction within Standard Chartered Bank network. However, you will still need to pay the fees imposed by other banks and any other charges.
5.7Emergency cash
You may withdraw the local currency equivalent of up to US$5,000 when using the Emergency Cash service. The Emergency Cash service is subject to terms contained in the Emergency Cash application form.
5.8Services provided by third parties
From time to time we may introduce you to other Priority Banking privileges and service provided by third parties. Any services provided by third parties are subject to their Terms and Conditions and we will not be liable for any loss you incur in connection with such services.